Nickey Kehoe is looking for a Sales Associate

Nickey Kehoe

is looking for a Sales Associate

Los Angeles, CA

Nickey Kehoe is committed to building an inclusive creative community and a category-defining company and team culture. We believe in creating inspired spaces that are truly grounding, a sanctuary from chaos, in the fanciful, not fancy, and that WE all have a responsibility for beauty in this world. At HOUSEHOLD by Nickey Kehoe, we covet quality & utility at our core, and present it through a highly considered assortment of our products and globally sourced treasures. Our goal is to welcome our guests during their neighborhood rituals, ignite their senses through beauty and curiosity, while elevating everyday wares for the kitchen, pantry, garden, mudroom and laundry.


ABOUT YOU:

You will play a key part by developing relationships with both designer/trade and retail guests. You should be comfortable articulating the brand’s unique ethos and how it relates to our shop’s compelling assortment of household items and decorative accessories sourced from around the world. Our ideal candidate for this important role is a lover of all things interiors and home, design, and enjoys interacting with people to provide outstanding hospitality and service. This individual enjoys team collaboration in a very optimistic, energetic, and fast-paced environment.


JOB REQUIREMENTS


ROLES AND RESPONSIBILITIES:

  • Greet and graciously assist clients with focused attention to creating a high-end customer experience sharing the stories of our makers and artists

  • Facilitate sales using our point-of-sale system STORIS, closing out sales orders on a daily basis.

  • Assist the trade and sales teams by fielding questions about the Nickey Kehoe Collection, providing fabric and finish samples when requested

  • Reply swiftly to client inquiries via email or phone

  • Work with the trade and sales teams on memo pulls, by creating sale quotes documenting all merchandise being checked out, and packing items safely for pick-up. Upon return of memo, unpack, check-in, and return merchandise back to floor or stockroom. Follow-up with customers for payment and processing for items being purchased

  • Build and maintain client relationships by providing exceptional customer service

  • Assist in the upkeep of the visual experience and merchandising in the NK Shop, ensuring fresh, tidy, organized, and photo-ready displays and vignettes


QUALIFICATIONS & KEY ATTRIBUTES:

  • High-end customer service and the ability to remain graceful under pressure

  • Familiarity with POS and inventory tracking systems

  • Excellent communication skills both verbal and written

  • Aptitude for multitasking

  • Ability to retain and communicate product knowledge


ABOUT OUR COMPANY


OUR MISSION

Nickey Kehoe is committed to building a category-defining and enduring company and culture. We believe in creating a sanctuary from chaos, in spaces that are grounding, in the fanciful, not fancy, and that we have a responsibility for beauty in the world.

OUR VALUES

We are a design-driven company and believe in uncompromising product quality and warm, hospitable service. This is bedrock. Quality will never be sacrificed. World-class service is our cornerstone.

Our brand is our most valuable asset and must be protected and nurtured. As a true luxury brand, we will never seek short-term financial gains at the expense of our brand.

We aspire to build a team of long-tenured, successful employees who love what they do. They work hard, are passionate about the company and their role, are enthusiastic collaborators with teammates, have high personal standards for excellence and accomplish amazing amounts of important work.

Strong profitability is an incredible asset for our company and employees. It ensures our ability to weather economic storms, provide generous compensation and benefits, and invest with a responsible long horizon view.

We are grateful for this special opportunity to serve our customers, serve our colleagues, and serve our communities. We are mindful of the responsibilities our success brings.

To apply, email jen@nickeykehoe.com with your resume and a cover letter.

Jorge Del Pinal