Ashley Bulayo

I've worked in social media my whole career but never had an actual class to teach me if what I'm doing is "right" or "wrong." Essentially, I needed a refresher on all things social media management that helped me learn new tricks and show me I'm on the right path!

I have always found reporting to be one of my weaknesses, but the way Joellen explained the metrics section made it much more manageable! I really loved the video sizes of the course. Super bite-sized and easy to get through. (Even though it took me five-ever, sorry. Personal things, y'know?!)

One good thing that came out of the course is that I feel much more confident calling myself a Social Media Manager. I used to hold back from that title because I didn't feel like I was genuinely one, since my actual 9-5 job title didn't reflect it. But in reality, I was heading in the right direction and didn't need a corporate title to define who I am or what I can do. It has also taught me to be more fearless about owning my role and asking for what I want.