Willa Creative is looking for an eCommerce Project Manager

Willa Creative

is looking for an eCommerce Project Manager

Remote

Willa Creative is looking for a Project Manager that will lead our creative team in seamlessly building and launching best-in-class websites for our clients. The person is the glue to our creative projects.

Responsibilities:

  • Define project scopes, feature requests, & estimates, ensuring the feasibility and profitability of each new scope of work.

  • Lead client meetings and provide weekly status updates

  • Ensuring that team members have a clear understanding of what they should be focused o throughout the day/week, and that the plan reflects the scope & estimate for each project

  • Monitor timelines and progress of projects to ensure efficient, on-time delivery of work while being able to assess and address any issues or concerns that may impact the success of the project.

  • Consolidate feedback from the client and work with internal teams to execute the feedback in order to exceed the client’s expectations

  • Coordinate internal resources and third parties/vendors to execute on projects where needed; liaise continuously throughout the process

  • Support in creative concepting and research for website design projects

  • Focus on continuous improvement, spotting opportunities for more effective ways of working and recommending solutions, both internally and to clients

  • The ability to speak to design, branding, and production in a meaningful manner -- bettering the work of your collaborators by providing a critical voice that takes into account not only the client, but what you know the best work of your collaborators can be.


Requirements & Skills

  • 3+ years as a project manager at a creative/digital/marketing agency

  • Strong familiarity with Shopify and other common CMS / e-commerce platforms

  • Excellent written and oral communicator- a leader able to to speak easily to all types of people and personalities

  • Deep understanding of e-commerce solutions, web design, development process, and third party applications (integrations with warehouses/distribution, ERPs, 3PL, POS systems, etc.)

  • Competencies in project planning tools (Slack, Trello, Basecamp, Harvest)

  • Ability to work independently to solve problems, mitigate risk, make decisions, and communicate effectively under tight deadlines and challenging situations

  • Highly organized, motivated, solution-oriented, and detail-oriented

  • Client service focused with great interpersonal skills

  • Ability to multi-task and handle multiple large projects at once and at high-speed

Jorge Del Pinal