Gjusta Flower Shop is looking for a Shop Director

Gjusta Flower Shop

is looking for a Shop Director

Los Angeles, CA

Gjusta Flower Shop is hiring a full-time Director responsible for managing the Gjusta Flower Shop team, directing day-to-day operations, booking + managing events and accounts, working closely with our Events and Catering department + Gjusta Good’s team and vendors.

Responsibilities include:

  • Write, manage, and supervise the Gjusta Flower Shop staff schedule, posted a minimum 2 weeks at a time

  • Ensure staff reports for duty on time and that they use the time clock to check in and out

  • Manage staff meal breaks in compliance with California Labor Law

  • Hold staff accountable by maintaining updated daily checklists and task delegation

  • Hold regular staff meetings

  • Hold regularly scheduled team appraisals and goal setting meetings

  • Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests’ likes & dislikes

  • Understanding the Gjusta brand, vendors, seasonal stems and farm(ers) stories

  • Develop training and education materials for staff

  • Assist to fulfill daily orders for walk in, deliveries, wholesale, Gjelina Group, pre orders; as well as Holidays & events

  • Establish cost, wholesale, event & retail pricing

  • Submit all necessary invoices and receipts to GJ Accounting Dept. weekly

  • Work in tandem with other GJ Group properties on orders, product, and inventory requests / transfers

  • Work to create brand assets needed for development and outreach

  • Work in tandem with the Events department on offsite or onsite floral and rental needs

  • Work in conjunction with FFE & Development Coordinator to develop ceramic + linen rental lines


Knowledge, Skills and Attributes:

  • Ability to use the point of sale system and troubleshoot problems

  • Ability to prioritize work activities, provide accurate information and assistance to any colleagues’ request in a timely and courteous manner

  • Ability to keep calm when faced with any unusual situations

  • Ability to perform the essential functions of the job

  • Flexible schedule

  • Strong math skills

  • Ability to work in a team environment, and motivate others

  • Ability to take direction

  • Must have problem solving skills and be self motivated

  • Must be extremely organized

  • Strong communication skills

  • Organizational skills and attention to detail

  • Computer proficiency with PC and Mac

  • Comfortable working with distributors/vendors and clients

  • A good understanding on maintenance, shelf life, and flower/plant buys for Gjusta Flower Shop needs

  • Ability to work quickly and efficiently with vendors/distributors on orders and fulfillment


General Attributes:

  • To maintain a high customer service focus by approaching your job with our guests’ satisfaction always in mind

  • To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with both guests and your colleagues

  • To be decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans (while ensuring that you have the support to get the job done)

  • To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance

  • To be flexible, responding quickly and positively to changing environments

  • To maintain high team focus by strong leadership, showing cooperation, and support to colleagues in the pursuit of department goals


Physical Demands/Working Environment:

  • Able to walk, stand or seat for long periods of time (8 – 12 hours)

  • Must be able to move, pull, push, carry or lift of up to 50 pounds on occasion and 25 pounds regularly

  • Must be able to seize, grasp, turn and hold objects with hands regularly and in frequent or repetitive motions

  • Must be able to reach items at varying height levels (on shelves, on ground, etc.)

  • Occasionally kneel, bend, crouch and climb as required

  • Must be able to work in conditions of environmental exposure to cold, heat, and water

  • Able to work in a fast-paced environment

Salary range: 95k-135k depending on experience

To apply, please email: careers@gjelinagroup.com

Jorge Del Pinal