Polly Wales is looking for a seasonal sales person

Polly Wales

is looking for a seasonal sales person

Highland Park, Los Angeles, CA

Polly Wales is a design house that believes in making one-of-a-kind objects of celebration, to put it simply. Not only are we a collective looking to push the limits of our craft, but we’re setting out to evolve the language and perception of what fine jewelry can be.

Why you’d want to be on our team:

Much like this retail sales role, very little is traditional here at Polly Wales. Our work environment and approach to making can be attributed to our punk-ethos and renegade spirit. Both our downtown L.A. office and our Highland Park workshop welcome people who are eager to do things differently. Collectively, we seek adventure. At the end of the day, we’re a team of incredibly talented folks taking calculated risks and conquering really fulfilling challenges together—bound by our love of providing others with joy.

At Polly Wales, we are committed to achieving a representative, equitable, and inclusive workplace. We believe that the best work results from a team with diverse backgrounds and lived experiences—and we employ all individuals, regardless of race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, ability, religion, or other defining characteristics.

The Role:

You don’t shy away from who you are and you encourage others to follow suit. You’re not someone who wants to move massive volumes of product hastily—you’re a bit of a unicorn in that you work intentionally and with your own magical flair. You don’t sell for selling's sake: you expertly juggle client desires with the understanding that each Polly Wales piece needs to be a well-considered sale that brings our clients joy. This is a part time, temporary in-store position.

  • Provide an exceptional customer experience by drawing on foundational fine jewelry knowledge

  • Synthesize technical information about the Polly Wales processes to carefully guide customers on our unique methods and aesthetic with the goal of inspiring excitement, trust, and ultimately converting sales

  • Create a welcoming and approachable environment by offering a warm, thoughtful, and helpful demeanor

  • Guide customers through the retail experience from their arrival to cash out

  • Collect and organize inquiries and customer information to be followed up on by Polly Wales’ Sales team.

  • Use a working knowledge of Shopify POS or similar to navigate inventory and complete transactions

  • Assist with opening and closing operations, including but not limited to restocking, organizing, cleaning, and daily inventory checks

  • Additional miscellaneous responsibilities related to the needs and success of the seasonal pop up

Key Qualities:

  • Minimum 1-3 year’s experience in a sales role, ideally for a fine jewelry brand

  • Trustworthy, honest, and accountable

  • Proficiency in Shopify POS or similar and Excel/Google Sheets

  • An air of warmth, professionalism, patience, and focus


Relationships:

  • Reports to Sales Manager

  • Works alongside other Sales Team members on pop up efforts


Compensation:

  • $30 per hour


Expectations

We’ll be reviewing applications and interviewing applicants continuously. We’ll do our best to communicate what to expect along the way, but given the high volume of applicants, we may not be able to respond to everyone.

Jorge Del Pinal