Posts tagged Section 4 – Clients
Communicating with Clients

Check out Puno’s email templates for responding to client requests

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Offboarding a Client (Final QA)

Puno walks you through our checklist to offboard clients with confidence

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Preparing for an Intro Call

Puno shares a boatload of great questions for onboarding new clients

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Explaining Your Service Offering

Puno shares her experience on how to explain your service offerings.

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Discussing Budgets with Clients

Puno shares how to make budget conversations waaaay less stressful

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Creating an Estimate

Puno walks us through the nitty-gritty of creating an estimate

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Charging for Custom Features

Learn how to respond to a client’s custom feature request

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Converting Prospects to Paying Clients

Prevent getting ghosted and learn how to convert leads into paying clients

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Raising Your Rates

How to tell clients you’ve raised your rates without feeling weird or guilty

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Providing a Client Contract

Cover yo’ ass and make sure you get a client 📝 contract signed!

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Addressing Contract Concerns

Puno shares how to respond when your client doesn’t feel comfortable with your contract

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Maintaining Client Communication

Puno shares how she communicates her design progress throughout a project

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Requesting Designer Credit

Puno chats about asking clients for designer credit on their website

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Estimating a Project

Use the Project Estimator spreadsheet to estimate projects and breakdown your scope of work

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Choosing Dropbox or Google Drive

Maud’Dib walks you through the benefits of Dropbox vs. Google Drive

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Creating a Site & Content Inventory

Use this doc to help you and your client organize assets before starting a project!

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Designing a Home Page Mockup (7.0)

Watch Puno’s process on how she starts a design.

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Finding Content for Clients

Puno gives advice on how to support potential clients that don’t have much content

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Finding Photography for Any Budget

Learn how best to utilize high-quality images for your next project

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Restarting Client Projects

Take a look at our example emails for following up with clients that have 👻 ghosted

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